Privacy Policy for Contact Management
Effective Date: [1 July 2025]
At Contact Management, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, protect, and share your data when you use our contact scanning and management services. By using our services, you agree to the collection and use of information as outlined in this policy.
1. Information We Collect
We collect both personal and non-personal data when you use our services, including:
- Contact Information: When you scan or upload contacts into our system, we collect details such as names, phone numbers, email addresses, job titles, and any additional information you choose to store.
- Usage Data: We automatically collect information about your interactions with our services, such as your IP address, browser type, device information, log data, and browsing activity within the Contact Management platform.
- Metadata: When scanning contacts or importing from other sources (such as email or third-party apps), metadata such as the source of the data and time of entry may be collected.
- Communications: If you reach out to us for support, feedback, or inquiries, we may collect your contact information and communication details.
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To provide and improve the Contact Management services, including scanning, storing, and organizing your contacts.
- Customization: To personalize your experience and recommend features or actions that may improve your use of the service.
- Customer Support: To assist with any issues, answer your questions, and provide support for your Contact Management needs.
- Analytics: To monitor usage patterns and improve the functionality and performance of our service.
- Communication: To send important updates, notifications, or promotional material related to our services. You may opt out of promotional emails at any time.
3. How We Protect Your Information
We take your privacy and security seriously. We implement robust security measures to protect your personal data:
- Encryption: Your contact information is encrypted to ensure it is secure both during transmission and while stored in our system.
- Access Control: Only authorized personnel have access to your data. We have stringent access control policies in place to ensure your information is only handled by trusted employees.
- Secure Infrastructure: We employ secure servers and technology to safeguard your data from unauthorized access or disclosure.
4. Data Retention
We retain your data for as long as necessary to provide our services and to comply with legal or regulatory obligations. Once your data is no longer needed, we will securely delete or anonymize it.
5. Sharing Your Information
We respect your privacy and will never sell, rent, or trade your personal information. However, we may share your information in the following circumstances:
- Service Providers: We may share your data with trusted third-party service providers who help us operate our system, such as hosting providers, email services, and customer support platforms. These providers are required to handle your data with the same level of protection and confidentiality.
- Legal Requirements: We may disclose your information if required to do so by law, regulation, or in response to a legal request (such as a court order or subpoena).
6. Your Rights and Choices
As a user of Contact Management, you have the following rights over your data:
- Access to Your Information: You can request a copy of the personal information we hold about you by contacting us.
- Correction of Information: If any of your contact details are inaccurate or outdated, you can update or correct them directly within the platform or by contacting us.
- Data Deletion: You can request that we delete your account and personal information. Please note that certain information may be retained for legal or business purposes.
- Opt-Out of Marketing Communications: You can opt out of receiving promotional emails or notifications by following the unsubscribe link provided in each email or by updating your account settings.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience with our services. Cookies help us remember your preferences, improve site functionality, and analyze usage patterns. You can control cookie settings through your browser or device preferences.
8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child under 13, we will take steps to delete it immediately.
9. International Data Transfers
If you are located outside of Dubai, please be aware that your data may be transferred to and processed in Dubai. By using our services, you consent to the transfer and processing of your personal data in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or industry practices. When we make updates, we will revise the “Effective Date” at the top of the page. We encourage you to review this policy periodically to stay informed about how we protect your data.
11. Contact Us
If you have any questions or concerns about our privacy practices or how we handle your data, please feel free to contact us:
Contact Management
Dubai
info@contacts.management
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